When We Are Closed

If you require urgent medical attention, which cannot wait until the surgery re-opens, please dial NHS Devon 111  Calls to the NHS Devon 111 Service are free from Mobiles and Landlines. If you have a life threatening emergency, please dial 999

Downloadable Leaflets

NHS 111 Leaflet

NHS 111 FAQs

 

What is 111?

If you need medical help fast and it’s not a life-threatening situation, you can now call the New NHS 111 number. When you call 111, a trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you, like an out-of-hours doctor or a community nurse. If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance. If you don’t speak English, tell the adviser what language you want to speak and they will get you an interpreter. You can call 111 any time of the day. The call is free, from landlines and mobiles.

 

When do I use it?

You should only call 999 in an emergency – for example, when someone’s life is at risk or someone is seriously injured or critically ill.
Call NHS Devon 111 if you need medical help fast, and it’s not life-threatening – for example, if you:

  • Think you need to go to hospital
  • Don’t know who to call for medical help
  • Don’t have a GP to call
  • Need medical advice or reassurance about what to do next

For health needs that are not urgent, you should call your GP. If a health professional has given you a number to call for a particular condition, you should continue to use that number. You can also visit the NHS Choices website to find more information, click on the link below:
www.nhs.uk/111

This service is for urgent medical situations – if you, or a member of your family, become ill and you are concerned. It is not for routine inquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.

If you are calling on behalf of someone else please have relevant information available, such as:

  • address
  • date of birth
  • current medication
  • name of their GP
 

Single Point of Access

SPofA Page

Devon Doctors have provided a Single Point of Access for patients requiring a District Nurse, this will be a direct telephone line to our Co-ordination Centre 24hrs Monday to Friday, at weekends and on Bank Holidays. The number to call is: NHS Devon 111

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